FAQ
Customer Satisfaction
*CUSTOMER SATISFACTION* is our #1 Priority. Please email us at contactus@creoleroseapparel.com if you encounter a problem with your order.
Terms & Conditions
Creole Rose Apparel maintains this site for information, education, e-commerce, and communication purposes. Anyone who browses this site may not distribute or transmit (except, within your business or organization), modify, reuse, report, or use the contents of this site for public or commercial purposes, including the text, and images without our express written consent. The following terms and conditions apply to all visitors or users of this web site. By accessing this web site, the user acknowledges acceptance of these terms and conditions. Creole Rose Apparel reserves the right to change these terms and conditions from time to time at its sole discretion. In the case of any violation of these terms and conditions, we reserve the right to seek all remedies available by law. These terms and conditions apply to all visits to this web site, both now and in the future.
Payment & Shipping
I accept Visa, MasterCard, Discover, & PayPal.
Shipping Disclaimer: Creole Rose Apparel is not responsible for lost, damaged, or stolen packages. In these rare instances/ situations please contact your local post office or usps.com regarding your concerns.
Orders that are fulfilled locally in Houston typically t-shirts and most masks, will be shipped between 3-5 business days. However, brand name items and other items that are fulfilled by Modalyst or AliExpress have their own shipping policies. Some may be shipped from internationally and can take up to 30 days. Brand name items have their own return policy as well.
Privacy Policy
Safe Shopping
Your safe and secure shopping experience is important to us. Your credit card transactions with us are 100% safe as our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase.
Your personal information you provide will never be used by anyone not employed by Creole Rose Apparel. Financial information that is collected is only used for the current order and then destroyed never stored on our computers. Alternatively you can also checkout and pay with our friends at PayPal.
Returns & Refunds
Due to COVID-19, I cannot accept t-shirt or mask returns at this time.
Thank you for shopping with us!